System Status
Active
Offer Matching Active
Queue Size
--
Patients waiting
Confirmed Today
--
Avg Wait
--
Calculating...
Add Patient
Enter Cancelled Slot
Enter a freed slot to search the waiting list and send the best match to Review Matches.
Review Matches
No matches waiting for receptionist review.
Awaiting Patient Response
No offers currently awaiting patient response.
Ready to Book
No patient confirmations are waiting to be booked.
Patient Cancellation Requests
Patients requesting to cancel their existing appointments. Review and action in the clinical system.
No open notifications.
Waiting List Workflow
Short-notice waiting list: enter a cancelled slot, review the suggested match, send the SMS offer, then book manually in SystmOne or EMIS once the patient confirms.
Receptionist workflow: Enter the cancelled slot first, review the suggested patient match, send the SMS booking link, then book the appointment manually in the clinical system after patient confirmation.
| Patient | Mobile | Appointment Type | Availability | Reason | Source | Time in Queue | Status | Actions |
|---|---|---|---|---|---|---|---|---|
| Loading waiting list... | ||||||||
Internal Tags
Internal tags are kept within AppointEase for receptionist workflow support only and are not written back to SystmOne or EMIS.